How Microservices are Costing You

Business and online platforms are symbiotic in nature more than ever. You can't have a business without using online services and online services wouldn't exist without businesses to drive them. The interrelation makes the engine work so the business and their clients go places. Delivering each function as a microservice and a subscription model is great for rapid customer acquisition and easier on the business’ budget. 

Applications were developed to only do ABC and they do it exceptionally well, but if your business requires XYZ then you are forced to subscribe to more platforms.  During the initial stages of Dashboard Online, I was constantly told to focus on a niche and go deep, but I didn't see it that way. I wanted to build a platform that would cater to which level the business is at rather than the type. 

 The problem I witnessed is the burden laid on these businesses to find skilled technicians to tie all the pieces together and make the engine work. The only way they see that these online platforms will work for them is when an expert has to step in and do the job for them. Besides spending money on the experts there is also the time spent waiting on these requests to be fulfilled. Small startup businesses are the ones who suffer this the most.  

 In my days as GM for a local Queensland Building company, we spent countless hours setting up processes and procedures, automating, documenting and generally trying to stay organised in a rapidly changing legislated environment. When I moved away from the building industry back into IT support and development the company I worked for had little to no systems or processes in place. With deliberation and discussion, the owner agreed to my suggestion that everything needs to be documented. 

Microservices and subscriptions became an everyday conversation, and finally decided on what to subscribe to, some worked some didn't, some were used for 4-6 months then scrapped for a better option. The process of elimination required time, effort and a lot of money. In the end, we were building systems across 4-5 platforms and then building processes to manage the building of processes. Spreading tasks across multiple platforms made it time-consuming for the entire team and costly for clients. 

Because there were so many functions to learn the team spent their time trying to work out schedules between learning and doing the actual work. Productivity then was split in half. Having these experiences allowed me to look at the common pain points from a different angle. We developed Dashboard Online with three primary values; provide business context, facilitate a multitude of functions and minimise business expenses by utilising one subscription. 

 For the past few months we have been working with Franchise Ready, a franchise developer in Sydney and we provided a solution they didn’t think was possible.

Read Franchise Ready's Testimonial

If these resonate with you then it may be time to take that step and evaluate if your current microservice is costing you to gain or lose.


Author Paul Barby

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